Return & Refund policy
The returned or exchanged or rejected goods/products will be checked with the receipt together and the goods should be in the good condition within 24 hours from the time of purchase. Any complaint or return or reject or exchange must disclose to us within 24 hours, we shall not accept if exceed 24 hours of time frame. Time shall be of the essence of this Term and condition regarding to the return or refund issue. The packaging should also be in original condition in original shipping container as received. If the goods/products has been opened or used or damaged by the customer, there will not be any refund or exchange or return. www.sukungahotpot.com (owned by 52 IPOH FOOD SPECIALITY SDN BHD) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
www.sukungahotpot.com (owned by 52 IPOH FOOD SPECIALITY SDN BHD)
7G, JALAN MAHKOTA RESIDENCE 3, BDR MAHKOTA CHERAS, 43200 CHERAS, SELANGOR, MALAYSIA.
Please contact us at [email protected] or Whatapps us at 014-6053068 if you have any questions or doubts.